Location: Rochester, NY |
OB DESCRIPTION
JOB REQUIREMENTS
1) Word
2) Excel
3) Powerpoint
4) T1 Troubleshooting
5) IP Knowledge
Contact Details:
Avinash Jadon
[Click Here to Email Your Resume]
973-854-9102
JOB SNAPSHOT
Not Ready to Apply
OB DESCRIPTION
Work in call center receiving calls from agents and/or customers regarding service affecting issues.
Job Description:
•Coordinate and assist in technical calls with customers, vendors, and client technicians as needed to identify and resolve equipment problems
•Coordinate testing schedule and assist Customer Project Managers, local exchange companies, and/or client technicians to isolate and resolve network or customer equipment problems
•Interface with internal departments (Provisioning, billing, sales, Client work center supervision, etc)
Troubleshooting skills involving T1 circuits is also required.
Job Description:
•Coordinate and assist in technical calls with customers, vendors, and client technicians as needed to identify and resolve equipment problems
•Coordinate testing schedule and assist Customer Project Managers, local exchange companies, and/or client technicians to isolate and resolve network or customer equipment problems
•Interface with internal departments (Provisioning, billing, sales, Client work center supervision, etc)
Troubleshooting skills involving T1 circuits is also required.
1) Word
2) Excel
3) Powerpoint
4) T1 Troubleshooting
5) IP Knowledge
Contact Details:
Avinash Jadon
[Click Here to Email Your Resume]
973-854-9102
| Employment Type: | Full-Time |
| Base Pay: | N/A |
| Other Pay: | |
| Industry: | Telecommunications Wireless Repair / Maintenance Services |
| Education: | Not Specified |
| Experience: | Not Specified |
| Manages Others: | Not Specified |
| Relocation: | Not Specified |
| Required Travel: | Not Specified |
| Job ID: | 2102_T1_NY |
Not Ready to Apply
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