- Job Title : Retail Sales Associate - NY-Broadway & 157th St
- Job Location : New York, NY 10001
- Reference Code : 13015136MO0ST
Keep our customers connected.
With the opportunity to join our retail team at any of our growing number of locations throughout the country, there's plenty of places you can start a great T-Mobile career. By connecting face-to-face with our customers, you engage with the most important people in our business and help them with the technology and services that keep their lives moving forward. In the fun and fast-paced environment of our retail stores, your passion for both technology and customer service make you an integral part of T-Mobile. With the full support of your peers and our organization, you'll have everything you need to provide an exceptional experience to every customer who walks through our door.
Start writing your story. Be part of ours.
Retail Sales Associate - NY-Broadway & 157th St
Our Retail Sales Associates are in the best position to deliver T-Mobile's "staying connected" Retail promise to our customers. In this role, you'll hone professional sales techniques and learn all about the technology T-Mobile offers as you build the service relationships that are the foundation of our company's (and your team's) success.
OPPORTUNITY- YOUR CHANCE TO SHINE
Because customer satisfaction and loyalty is so important to us, T-Mobile's corporate structure is a little different from that of other companies. Our entire organization is structured to serve our number one employees-the team on the front lines. As a Retail Sales Associate, your talent for going "above and beyond" to create a fantastic customer experience will really pay off. Our base-plus-incentives pay structure is designed to reward sales teams of service pros who can fully meet their customers' connection needs (spoken and unspoken). So your intuitive ability to adapt to different shopping preferences will really shine. Plus, working side by side with your team, you'll create an inviting store atmosphere that'll be a great work environment too!
TALENT SUITABILITY- ARE YOU THE RIGHT FIT?
Our best Retail Sales Associates are passionate about our technology and they get a kick out of sharing their knowledge and enthusiasm with others. In this role, your ability to help customers stay better connected by matching them with just the right products and services, will translate into financial rewards and real career momentum. If you're motivated by being a member of a high performing team, will thrive in a fast-paced environment, and can handle all kinds of customers with ease, we'd love to hear from you. We think you'll enjoy the flexible schedule this position affords and the camaraderie of being part of a hard-working sales team.
RESPONSIBILITIES
As a Retail Sales Associate you are responsible for building effective working relationships, making sound decisions, successfully making changes, initiating action and achieving results.
As a Retail Sales Associate, you'll be asked to:
Competitive compensation and benefits package offered
America's Un-carrier, T-Mobile US, Inc. (NYSE: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
Click here to learn more about working in our Retail stores by watching this video featuring our employees.
Req Number: 13015136
OPPORTUNITY- YOUR CHANCE TO SHINE
Because customer satisfaction and loyalty is so important to us, T-Mobile's corporate structure is a little different from that of other companies. Our entire organization is structured to serve our number one employees-the team on the front lines. As a Retail Sales Associate, your talent for going "above and beyond" to create a fantastic customer experience will really pay off. Our base-plus-incentives pay structure is designed to reward sales teams of service pros who can fully meet their customers' connection needs (spoken and unspoken). So your intuitive ability to adapt to different shopping preferences will really shine. Plus, working side by side with your team, you'll create an inviting store atmosphere that'll be a great work environment too!
TALENT SUITABILITY- ARE YOU THE RIGHT FIT?
Our best Retail Sales Associates are passionate about our technology and they get a kick out of sharing their knowledge and enthusiasm with others. In this role, your ability to help customers stay better connected by matching them with just the right products and services, will translate into financial rewards and real career momentum. If you're motivated by being a member of a high performing team, will thrive in a fast-paced environment, and can handle all kinds of customers with ease, we'd love to hear from you. We think you'll enjoy the flexible schedule this position affords and the camaraderie of being part of a hard-working sales team.
RESPONSIBILITIES
As a Retail Sales Associate you are responsible for building effective working relationships, making sound decisions, successfully making changes, initiating action and achieving results.
As a Retail Sales Associate, you'll be asked to:
- Build customer confidence of customers by making the store experience interactive, engaging and reassuring.
- Maximize customer experience by "solving the whole problem" (as opposed to pushing products).
- Maintain the visual appeal of your store.
- Make the most effective use of store displays and interactive devices for each of your customers.
- Use your time well, even when not serving customers.
- Keep abreast of the rapidly evolving T-Mobile technology.
- Develop positive customer relationships.
- Previous retail or customer service-oriented experience
- Stellar problem-solving skills
- Availability for flexible scheduling
- Ability to listen carefully and actively
- Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
- Basic computer skills
- Aptitude for sensing and responding to the range of shopping types
- High School Diploma or GED required
Competitive compensation and benefits package offered
America's Un-carrier, T-Mobile US, Inc. (NYSE: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
Click here to learn more about working in our Retail stores by watching this video featuring our employees.
Req Number: 13015136
Benefits For Life.
Just as T-Mobile is vested in supporting your career success, we are equally dedicated to offering you the benefits and environment that enable you to plan for your future. Within a highly dynamic culture quick to recognize and reward, you'll find both peers and leadership alike are vested in creating an environment of benefit and balance. Alongside this impressive culture, you'll also enjoy competitive compensation and benefits, phone and service discounts, education assistance and 401(k) with company match. With many additional benefits, you'll find a comprehensive level of care for you and your family.
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