And just as successful. At AT&T, you'll work closely with the cutting edge every day. We're the world's leading communications and entertainment company, and we have some of the best technology in the industry. You can also count on training, benefits, and the opportunity to grow. Connect with AT&T today.
A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation.
What you'll do as a Customer Engineer Three:
- Maintain & Install Networks and networking components for commercial customers
- Perform on-site maintenance for routers, switches and modems, working closely with remote Engineering personnel
- Perform Test & Turn-up activities for network components
- Will be dispatched to customer sites
- Act as hands & eyes for remote engineer for problem resolution, checking inside wire connectivity and device functionality.
- Monitor Network until tested and released from site.
- May be requested to change or load configurations for routers and switches
- Perform other related duties as assigned
- Classroom, CED based, online and/or on-the-job training.
- May be asked to assist with telephone PBX related work i.e. installations, repairs, etc
- May be assigned to high visibility long term projects that require a great deal of organization, communication, and critical due dates.
- Must work well independently and with little supervision while still meeting all objectives.
- Perform wireless access point software testing
- Network Installation and Maintenance support
Will cover the five boroughs of New York: New York, N.Y; Brooklyn, Staten Island, Queens and Bronx
Our Customer Engineer Three must:
- Be able to perceive and differentiate colors
- Be able to lift up to 50 lbs
- Be able to work in confined spaces
- Be available to work day, evening, or night shifts including weekends and holidays. Flexibility for overtime and callouts also needed.
- Pass a criminal background check and drug test.
- Have a valid driver's license and satisfactory driving record
- Be available for training that may require travel and overnight stays
- Be able to spend most of the shift moving, standing, stooping, lifting and/or climbing ladders
- Be comfortable with being exposed to all weather conditions
- Qualify on pre-employment screening:
Customer Engineer III Knowledge Test II (CElllKT ll)
Technical Specialist Telecommunications Ability Battery (TS-TAB)
Test study guides can be found at www.att.jobs/tips
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