Job Summary
- Company
- PulsePoint
- Location
- New York City, NY 10005
- Industries
- Advertising and PR Services
- Job Type
- Full Time
- Employee
About the Job
What you'll be doing:
- Generate and prioritize accounts receivable aging report for each line of business and outline a weekly collections action plan
- Contact customers daily regarding payment of past due balances and follow up with any required documentation to customer, maintaining sufficient notes of each discussion
- Work with sales and account management teams to resolve invoice disputes delaying payment
- Address customer queries within 48 hours and engage appropriate parties to drive timely resolution and increase client satisfaction
- Analyze accounts receivable aging for potential bad debt accounts and follow internal policy for write-offs
- Ensure accurate and timely application of daily customer payments
- Prepare and enter entries in Accounts Receivable for review and approval
- Review documented collections process and re-evaluate on a periodic basis, making recommendations for changes and incorporating approved changes into document
- Forward check payments received by office to lockbox and confirm receipt
- Ensure deposited checks from bank lockboxes match the system and reconcile any discrepancies
- Process credit verification's for new customers
What you'll need:
- BS in Accounting or Finance preferred
- 3-5 years Collections and Accounts Receivable experience
- Proficient with Excel
- Great Plains preferred
- Excellent verbal and written communication skills
- Critical thinking skills
- Attention to detail
- Exercise sound business judgment in collection practices
- Ability to prioritize and manage multiple priorities
- Strong customer service experience
0 comments:
Post a Comment